Deal with unclaimed goods left at your investment property

We advise landlords on the correct process for dealing with goods left behind by a tenant, so you can recover possession of the property without exposing yourself to liability.

When a tenant vacates and leaves goods behind, you cannot simply dispose of or sell them without following the correct legal process. The steps required depend on the nature and value of the goods and what the residential tenancy legislation requires, and getting them wrong can expose you to a claim by the former tenant. We advise on the correct procedure so you can deal with abandoned goods and recover full use of your property.
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Correct process followed from the start so you do not expose yourself to a claim.

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Storage and notification obligations met within the required timeframe.

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Property cleared and available for the next tenancy as quickly as the law allows.

Goods left behind by a tenant cannot simply be disposed of, and the correct process must be followed before you act.

Acting too quickly or without following the correct steps exposes you to a claim from the former tenant that can be more costly than complying with the process. Getting advice before you dispose of or sell goods is the most effective way to protect yourself and clear the property as quickly as the law allows.

A tenant's goods left at your property are not yours to dispose of until the correct process has been followed.

Your tenant has vacated and left goods at the property, and you want to clear the premises and re-let them as quickly as possible. But you cannot simply dispose of the goods without following the process set out in the residential tenancy legislation, and getting that process wrong can expose you to a claim for the value of goods disposed of without authority. You need to know what the process requires and how quickly you can move.

You want to reclaim your property and re-let it, but you cannot dispose of goods left behind without following the correct process, which creates delay and risk.

Your tenant has vacated and left goods behind, and you want to recover full use of the property as quickly as possible. But you cannot simply throw the goods out or keep them without following the process required by the residential tenancy legislation. Getting that process wrong can expose you to a claim from the former tenant. You want advice on what you need to do and how quickly you can move so the property is available for the next tenancy.

What's included in your unclaimed goods service

What goes wrong when landlords deal with abandoned goods without following the correct process?

Landlords who dispose of goods left by a former tenant without following the correct process regularly find themselves facing a SACAT claim for the value of the goods, which can exceed what it would have cost to store them and follow the correct procedure. Some landlords keep goods left by tenants under the mistaken belief that they can offset them against unpaid rent, which is not permitted without following the specific process required by the legislation. Getting advice before acting avoids these outcomes and allows the property to be cleared as quickly as the law allows.

Here is how we help you deal with abandoned goods correctly and quickly.

We advise on the obligations that apply to the goods left at your property and the steps required before disposal can take place. We assist with the notification process and advise on the storage period so the obligations are discharged correctly. We identify the fastest compliant path to clearing the goods so the property is available for the next tenancy as soon as the process permits.
Three steps to dealing with goods left behind by a tenant.

Obligations assessed, notifications sent, goods dealt with correctly.

1

Assess and advise.

We assess the goods left at the property and advise on the obligations that apply before any disposal takes place.

2

Notify and store.

We advise on the notification requirements and storage period so the obligations are met within the required timeframe.

3

Dispose or recover.

We advise on disposal, sale, or cost recovery as appropriate and assist in managing the process to clear the property.

Property lawyers experienced in residential tenancy matters, abandoned goods, and landlord rights in South Australia.

Landlords dealing with abandoned goods want the property cleared and available for the next tenancy as quickly as possible, and the legal process can feel like an obstacle when the former tenant is uncontactable. We understand the commercial pressure and advise on the fastest path to clearing the property while making sure the process is followed correctly so the risk of a claim is minimised.
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We understand you want to know the cost, before we get started.

We will map out our process, from beginning to end, so you know what the journey will look like before you get started.

We will provide you with a clear and detailed Work Proposal covering each step along the way.

Our fair fees are all-inclusive. No hidden costs for telephone calls, emails, photocopying, couriers, or coffee.

Our great lawyer guarantee

We want to be part of your team over the long term. We achieve this by adhering to these core principles:

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Take the time

We listen carefully to understand what you want to achieve. Then we thoroughly explain our advice and step you through the documents. You can be sure you know the full consequences.

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Share our knowledge

We will pass on as much knowledge as we can, so you can make your own informed decisions. We want to make you truly independent.

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Stick to our knitting

We only do what we're good at. You can be confident that we know what we're doing and don't pass on the cost of our learning.

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Work as one team

Someone will always be available to answer your questions, or point you in the right direction. You will also benefit from a range of perspectives and experience.

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Fair pricing

For advice and documents, we provide a fixed or capped quote so you don't take price risk. If you're in a dispute, we map out the process and costs so you know what to expect.

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It's your show

We're not in this for our egos. We're in it for a front row seat to witness your success.

Ready to get advice on goods left behind by your tenant?

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