Who owns your customers?

Who owns your customers?

There will be times when an employee leaves your business and you find out later that several significant customers have followed them to their new employment or business. What can you, as a former employer, do in these situations?

What should be in a ‘Heads of Agreement’?

What should be in a 'Heads of Agreement'?

Businesses often enter into ‘heads of agreement’, ‘letters of intent’, or a ‘memorandum of understanding’ in the course of negotiating a deal, often without input from a lawyer. So which of these are binding, and which aren’t?